In 2017, the first branches of Renewi Overheidsdiensten (Van Gansewinkel Overheidsdiensten at the time) switched to the E-Hour application. The household waste collection from Renewi Region South has now also been connected. Renewi's complete household waste collection in the Netherlands is now managed by AfvalRIS and remunerated via E-Hour.
Like before, Application Services Consultant Cornel van de Kolk was responsible for a smooth transition between systems. Cornel: "We had been expecting it forfor a while now, but because we were dealing with a regional structure in which responsibility for the southern Netherlands lay with another business unit, it was not yet possible to switch directly. We have now connected the final branches in Venlo, Tilburg and Rucphen to E-Hour.
From CLEAR to AfvalRIS
Whereas the back office system was ready for a direct link with E-Hour during the previous implementation, this time data had to be transferred from CLEAR to AfvalRIS first, so that it could subsequently be linked to E-Hour. Cornel: "The transition from CLEAR to AfvalRis took some time. All activities and household waste routes in the Southern region were inventoried, discussed, and entered manually into the system for a complete picture. Each employee helped support the transition based on his or her role within the company."
Regardless, at the end of the day, the full implementation of E-Hour didn't take up any more time. "For example, it wasn't necessary to have it run in the background prior to implementation. We'll continue to run on a system that has already proven itself and been optimized in recent months. This means we only had to add a few things," says Cornel.
The first transition at branch level took place on Monday 2 January, the first working day of the new year. Cornel: "This seemed like an ideal date for the transition. For drivers, the transition wasn't as drastic: they only had to deal with new daily reports and salary supplements, for example. Working with the on-board computer continued as usual. For planners and team leaders, it was a matter of getting used to the new back office systems. Calculations have shown that this investment is indeed worthwhile in the long term. For example, a more accurate registration of hours saves 2 to 3% in job agency-related work hours."
Prometheus in the background
During this implementation, Prometheus has been quite active in the background. Once again, Cornel has found working with Prometheus to be a pleasant experience. "Compared to last year, it was mainly a matter of crossing one's t's and dotting the i's. When necessary, Prometheus quickly adapted settings so that we could move on quickly."
According to Leslie Hendriks, project leader at Prometheus and responsible for the E-Hour implementation at Renewi, it is especially rewarding to see that customers are able to independently implement the E-Hour application. "As Application Service Consultant, Cornel is responsible for the implementation at Renewi Overheidsdiensten. He must be able to act independently. This ensures a smooth process and ensures that Cornel isn't dependent on the supplier. Thanks to the quick implementation, the impact on the operation has been minimal."
Left: Sido Bellaart, Teamleader Rucphen
Center: Cornel van de Kolk, Application Services Consultant
Right: Stefan Verhoeven, Teamleader Tilburg